Privacy & POPIA Policy
Last updated: August 2026
Image Impressions respects your privacy and is committed to protecting the personal information entrusted to us. This Privacy Policy explains what information we collect, why we collect it, how we use and protect it, and your rights under the Protection of Personal Information Act 4 of 2013 (POPIA).
Who We Are
Image Impressions provides branded, promotional, gifting and personalised products to individuals, businesses and organisations.
Our website address is imageimpressions.online.
For privacy-related enquiries, please contact us using the contact details provided on our website.
Personal Information We Collect
Depending on how you use our website or services, we may collect information including:
- Your name and surname
- Business or organisation name
- Email address
- Telephone number
- Billing and delivery information
- Products and quantities you are interested in
- Quote and project information
- Logos, artwork, photographs or other files you submit
- Communication between you and Image Impressions
- Website usage and technical information such as your IP address, browser and device information
- Information reasonably necessary to process an enquiry, quotation, order or payment
We aim to collect only information that is reasonably necessary for the purpose for which it is required.
Why We Collect Your Information
We may process your personal information to:
- Respond to enquiries
- Prepare and manage quotations
- Recommend suitable products and branding solutions
- Prepare artwork and product mock-ups
- Process and fulfil orders
- Arrange delivery or collection
- Process payments
- Communicate regarding your project or order
- Maintain appropriate business, accounting and transaction records
- Improve our website, products and customer service
- Prevent fraud, abuse and security threats
- Meet our legal and regulatory obligations
We will not use personal information for purposes incompatible with the reason for which it was collected unless permitted or required by law.
Artwork and Files You Upload
You may provide Image Impressions with logos, photographs, artwork, names, text or other files for use in preparing quotations, mock-ups and branded products.
These files will be used only as reasonably necessary to provide the requested service, maintain appropriate business records, or as otherwise authorised by you.
You are responsible for ensuring that you have the necessary rights or permission to provide and use artwork, photographs, trademarks or other material submitted to us.
Sharing Your Information
We do not sell your personal information.
Where necessary to provide our services, information may be shared with trusted service providers or suppliers, including:
- Product and branding suppliers
- Payment service providers
- Courier and delivery companies
- Website hosting and technology providers
- Accounting or administrative service providers
- Other parties where required by law
Only information reasonably necessary for the particular service should be shared.
Where third parties process personal information on our behalf, we expect them to handle that information appropriately and securely.
Payments
Where online payment facilities are provided, payments may be processed by an independent payment service provider.
Image Impressions does not intentionally store complete payment-card information on its website where payment processing is handled directly by the payment provider.
The payment provider’s own privacy and security terms may also apply.
Cookies
Our website may use cookies and similar technologies required for website functionality, security, preferences, analytics and other legitimate website purposes.
Cookies are small files stored on your device by your browser.
You may control or delete cookies through your browser settings. Disabling certain cookies may affect the operation of some website features.
Where legally required, we will request appropriate consent before using non-essential cookies.
Embedded and Third-Party Content
Pages on this website may contain content or services provided by third parties.
These services may collect information, use cookies or monitor interactions in accordance with their own privacy policies.
How Long We Keep Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, or where retention is required for legal, accounting, tax, contractual or legitimate business purposes.
Information that is no longer required will be deleted, destroyed or de-identified where reasonably practicable.
Security of Personal Information
We take reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, alteration or disclosure.
No internet-based system can be guaranteed to be completely secure, but we take reasonable steps appropriate to the information being processed and the risks involved.
Your Rights Under POPIA
Subject to applicable law, you may:
- Ask whether we hold personal information about you
- Request access to your personal information
- Request correction of inaccurate or outdated information
- Request deletion or destruction of information where appropriate
- Object to certain processing of your personal information
- Withdraw consent where processing is based on consent
- Lodge a complaint regarding the processing of your personal information
Some information may need to be retained despite a deletion request where we are legally entitled or required to retain it.
Direct Marketing
We may communicate with existing customers about relevant products or services where permitted by law.
Where consent is required for electronic direct marketing, we will obtain the necessary consent.
You may unsubscribe from marketing communications at any time using the unsubscribe facility provided or by contacting us.
Transactional communications relating to enquiries, quotations, orders or accounts are not marketing communications.
Security Compromises
If we have reasonable grounds to believe that personal information under our control has been accessed or acquired by an unauthorised person, we will deal with the incident in accordance with applicable POPIA requirements, including notification to affected persons and the Information Regulator where required.
Children’s Information
Our website and services are not specifically directed at children.
Where personal information relating to a child is required for a personalised product or project, it should be supplied by, or with the appropriate authority of, a parent, guardian or other competent person where required by law.
Changes to This Policy
We may update this Privacy Policy when our services, website functionality, service providers or legal obligations change.
The latest version will be published on this website together with its revision date.
Contact Us
For questions about this Privacy Policy, requests relating to your personal information, or POPIA-related matters, please contact Image Impressions using the contact details published on our website.
You may also lodge a complaint with the Information Regulator (South Africa) if you believe your personal information has been processed unlawfully.
Who we are
Suggested text: Our website address is: https://startersites.io/elementor/garderobe.
Comments
Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
Suggested text: If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Suggested text: Visitor comments may be checked through an automated spam detection service.